1. Processing Time

Orders are processed within 1-2 business days after payment confirmation. During peak periods, processing times may be slightly extended.

2. Delivery Time

Estimated delivery time is 7-12 business days depending on destination and courier operations. All orders include tracking information.

3. Shipping Confirmation

Once your order has been dispatched, you will receive a confirmation email with tracking details to monitor your shipment.

4. Size Adjustment Support

5. Lost or Delayed Parcels

If a parcel is delayed or appears lost, we will open an investigation with the courier service. Resolution options depend on the carrier’s final confirmation.

6. Address Responsibility

Customers are responsible for entering correct shipping details. We are not responsible for delays or losses caused by incorrect addresses.