At ZYNIRVANA®, we are committed to protecting your privacy and handling your personal data responsibly in accordance with applicable data protection laws.

1. Information We Collect

• Full name, email address, phone number, billing and shipping address.
• Order details and transaction information required to process purchases.
• Device and browser information such as IP address, browser type, and usage data.

2. How We Use Your Information

• To process and fulfill orders placed on our website.
• To provide customer support and order updates.
• To improve website functionality and user experience.
• To detect and prevent fraudulent or unauthorized activity.
• To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on contractual necessity (order fulfillment), legal obligations, and legitimate business interests such as fraud prevention and service improvement.

4. Data Sharing

We only share your data with trusted third parties when necessary to operate our business, including:

• Payment processors
• Shipping and logistics providers
• Fraud prevention and security services
• Analytics providers

We do not sell or rent your personal data to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience. You may disable cookies through your browser settings at any time.

6. Data Retention

We retain personal data only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the details below.

8. Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.